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  1. Privacy Policy

Privacy Policy

Privacy Policy

IronBark Hill Brewing Co bound by the Privacy Act 1988 (Act), the Australian Privacy Principles (APPs) as well as other laws and codes.

We value the opportunity to interact with you and we are committed to respecting and protecting the personal information that you provide to us.

This Privacy Policy contains information about how we collect, use and store your personal information. It also provides you with information about how you can access your personal information and how you can make a complaint if you believe that there has been a breach of this Privacy Policy, the Act or the APPs.

Collection Of Personal Information

We collect personal information so that we can provide our products and services to our customers. For example, we collect personal information so that we can:

  • identify and communicate with our customers;
  • tell people who may be interested about our products, special offers, promotions and special events;
  • communicate via email, phone, mail and/or social media;
  • process orders and purchases;
  • deliver orders to our customers;
  • respond to customer enquiries; and
  • improve our services through feedback from our customers.

If at any time you do not wish to receive information from us about our products, special offers, promotions and special events, please let us know by contacting us on the details provided below.

The type of personal information that we collect is generally limited to the information that you provide to us directly. This may vary depending on how you choose to interact with us, however the type of information we collect generally includes:

  • Contact details such as your name, address, email address and telephone number;
  • details about your orders and purchases;
  • billing and payment information;
  • credit card and other transaction details;
  • your feedback about our products and services; and
  • information about your participation in any promotions or special events.

Use & Disclosure Of Personal Information

IronBark Hill Brewing Co will only use your personal information as permitted by law. This means that we will only use your personal information for the purpose for which it was collected (such as those referred to above) or for a purpose related, or in the case of sensitive information directly related, to that purpose.

IronBark Hill Brewing Co is committed to maintaining the safety and security of your personal information. Your personal information will be stored in a secure manner through password protection and restricted access.

We may disclose your personal information to other entities as permitted by law and as necessary to provide you with the products and services that you have requested. These entities include third parties who provide services to us or on our behalf (such as couriers for the purpose of fulfilling and delivering your orders).

Contacting Us

If you would like to request access to or correction of your personal information, or would like more information about how IronBark Hill Brewing Co manages your personal information, you can contact us at:

IronBark Hill Brewing Co Pty Ltd
694 Hermitage Rd,
Pokolbin NSW 2322

Ph: 02 6574 7085

Email: drink@ironbarkhill.com

Making A Complaint

If you believe that we have breached this Privacy Policy, the Act or the APPs and would like to make a complaint, please contact us on the details above. We will endeavour to deal with your complaint as soon as is reasonably practicable. You can also contact the Office of the Australian Information Commissioner by visiting the following website and following the steps listed on the website: www.oaic.gov.au/privacy/privacy-complaints.

This Privacy Policy was last updated in November 2022.